Introduction to Residential Lettings – One Day Course

Course Information

This course is aimed at new staff involved with residential lettings and provides an overview of the basic requirements and obligations placed on the various parties.

The day will cover the following topics:

  • Who is your client? (The responsibilities and the importance of taking instructions)
  • The agency relationship with applicants and tenants
  • Law of agency (liabilities and responsibilities)
  • Landlord liabilities and responsibilities
  • Tenant liabilities and responsibilities
  • The importance of the terms of business and tenancy agreement
  • Time lines — from offer to move in
  • Difference between a tenant and a license
  • The meaning of joint and several liability and ‘subject to contract’
  • Guarantors — what is the extent of the liability?
  • The meanings of fixed term, contractual and statutory periodic tenancies, renewal, break clauses
  • Agent services — understanding management and the check in and check out
  • Key security
  • Data protection
  • Insurances
  • Lone worker policy
  • Glossary of terms


GKJ Consultants,

01273 414933


9:30 am - 4:15 pm



Have a question?

Send an email or give us a call on 01273 414933 to find out more about this course.