News & Announcements

CHANGES TO LOCAL HOUSING ALLOWANCE (LHA) IN 2011

January 23rd, 2012

In April 2011

The LHA rate for 5 bedroom properties was removed to a maximum level of 4 bedrooms

  •  There are absolute caps on the LHA and these cannot exceed:
  •  £250   1bed
  • £290   2 bed
  • £340   3 bed
  • £400   4 bed

The £15 weekly excess was removed

In October 2011

  • LHA rates are set at 30th percentile of the Broad Rental Market Area (BRMA) rather than the previous median level, or 50th percentile.  This is applicable to new claimants with immediate effect and from the anniversary date of the claim for existing claimants.

CHANGES TO LOCAL HOUSING ALLOWANCE (LHA) IN 2012

From January 2012

The ‘shared accommodation’ rate will apply to those under 35 rather than the previous age limit of under 25.

This will directly impact on new claimants who will receive less allowance from this date

The weekly LHA applicable to individual BRMA can be obtained at https://lha-direct.voa.gov.uk/search.aspx

Estate Agents – Consumer Protection Regulations

December 14th, 2011

The Office of Fair Trading has produced a Draft Guidance to the Consumer Protection from Unfair Trading Regulations 2008 expressly aimed at estate agents.  You will be aware already that these Regulations are in many ways more far reaching than the Property Misdescription Act.

The OFT have been conducting a consultation programme on this guidance and GKJ Consultants Ltd have been involved in this process.  The final version of the Guidance is due out early in 2012 and we will keep you informed of developments on this document.

Letting Agents – Tenants Deposits

December 14th, 2011

The Localism Act 2011, which was passed last month, contains
some amendments to the law relating to the protection of tenants deposits.  As you are probably aware, the original
legislation (in the Housing Act 2004) that came into force in April 2007 has
had some problems due to  interpretations
placed upon it by decisions of  various
Courts. The result has been that it has not functioned as it was intended to.  The changes in the Localism Act are designed
to correct the faults in the original legislation and make some changes to the
timescale available for protecting the deposit and the penalties for
non-compliance.

Bribery Act 2010

May 26th, 2011

Bribery Act 2010

 The Bribery Act 2010 will finally come into force on 1st July 2011.

 It applies to all UK companies and organisations and to any offence committed worldwide.

 The Act introduces four main offences:

  • Offering, promising or giving a bribe. This is ‘active’ bribery
  • Receiving a bribe. This includes requesting, agreeing to receive or accepting a bribe. This is ‘passive’ bribery
  • Bribing a foreign public official (with the intention of obtaining or retaining business or an advantage in the conduct of business)
  • Failure by a commercial organisation to prevent a bribe being paid for on its behalf

 Definition of Bribery

The Act defines it as ‘the receiving or offering of an undue reward by or to any person whatsoever in public office or in a business capacity in order to influence his behaviour and include him to act contrary to the known rules of honesty and integrity’.

 A bribe does not have to be actually paid for an offence to have been committed: merely the promise will be sufficient. This does not need to be deliberate but may be accepted unwittingly.

 A commercial organisation can be convicted of failing to prevent bribery by its representatives acting in the course of their business.

 Recent guidance published by the Ministry of Justice suggests that the law is not intended to make the acceptance of apparently harmless gifts (e.g. a bottle of alcohol) or the provision of normal corporate hospitality  offences under the Act. This guidance suggests that a risk-based approach should be adopted.

Corporate hospitality therefore should be reasonable, proportionate and not excessive.

 However it must be remembered that this is only advice and is not binding on Courts. Until the Courts have made rulings any employee must be wary of accepting, offering, or agreeing to accept any gift.

 Penalties

  • The maximum penalty for an individual is ten years imprisonment and an unlimited fine.
  • The maximum fine for an organisation is an unlimited fine

 Defence

 The only defence is to establish that adequate procedures were in place to prevent any contravention of the Act. Senior management can be held personally liable and ignorance is not a defence.

 The advice from the Ministry of Justice suggests six principles to be adopted

  • Risk assessment – assess where the problem areas may be
  • Top-level commitment – senior management should be involved and concerned
  • Due diligence
  • Clear, practical and accessible policies and procedures
  • Effective implementation of those policies
  • Monitoring and review

 What should you do?

 Hopefully principals, partners and directors will already have procedures in place to prevent wrongdoing by staff but it may be helpful to consider other aspects of your procedures

  • Staff training on the implications of this legislation and clear guidance on what they are and are not allowed to do
  • Changes or amendments to your Code of Conduct to reflect this new legislation
  • Amendments to your Contract of Employment, again to reflect any changes in procedure you may introduce.

Tenants Abandoned Goods

November 19th, 2010

 We are getting several enquiries from letting agents about their duties and responsibilities for tenant’s abandoned goods (ie those things that tenants have left behind in a property after the end of a tenancy).

 The situation is very clear in that any such goods must be kept (and looked after) for a specified time after the end of the tenancy and the tenant notified and given the option of reclaiming them. The amount of time will probably be laid down in the Tenancy Agreement (fourteen days is common) but if not then they must be kept for three months. The goods must be kept safe and sound (so not dumped in the leaking garden shed) and if it is necessary to remove them from the property, to allow for decoration or because a new tenant is moving in, then it may well be that they have to be put into storage. If the tenant does not reclaim them within the required time frame they can then be disposed of (dumped or sold).

 The tenant will be liable for all costs involved (removal, storage and disposal) in any of these options and almost certainly there will be provisions for the deposit to be used for this. Any proceeds from a sale should be offset against these costs.

 In particular we have recently come across several instances when  tenants have  subsequently claimed that they left behind valuable items (including fixtures and fittings) in a property. We cannot emphasise enough the importance of a good Check Out to deal with claims such as this as well as many other spurious claims from both tenants and landlords.

  A thorough Check Out will list all items left in the property that were not there at the beginning of the tenancy in almost the same detail as an Inventory, with photographs if appropriate, and provide enough detail about them (e.g. ‘ a three-seat sofa and two matching arm chairs in very worn condition’ rather than ‘some furniture’) to give an accurate picture of what has been left.. This provides evidence preventing a landlord subsequently claiming exorbitant removal costs  (for example for a three-piece suite when it was only  a laminated MDF coffee table and TV stand)  and also preventing a tenant claiming great value for any items left behind (‘it was a brand new fridge-freezer and an original oil painting’).

 Such a quality Check Out will show integrity and provide a valuable source of supportive ‘evidence’ if a tenant  subsequently claims that items were left in the property that were not actually present.

Data Protection

November 19th, 2010

The Information Commissioner’ Office  (the office which is responsible for dealing with Data Protection legislation) has recently highlighted the low number of sales and lettings agents who have registered under the legislation. The ICO has apparently found in the past that targeting a specific industry has proved very effective in encouraging compliance and it now appears to be the turn of agents.

 Just to remind you that when you handle people’s personal data it is a legal requirement to register (it only costs £35 per year) and to comply with the requirements. The fine for a breach could be up to £500,000 while it only costs £35 a year to register.

 If you have not registered you should do so straight away. It is virtually impossible to carry on the job of Estate Agent or Letting Agent without holding data and thus be required to register.  

To register go to www.ico.gov.uk.

TDS Forms

November 19th, 2010

 In September the TDS changed some of their forms together with the accompanying guidance notes. Form TDS2 – Notification of a deposit dispute and form TDS6 – Response to a dispute have been updated along with the new guidance notes for completion.  These documents can be downloaded from the ‘documents and forms’ section in the member site.  The TDS will continue to accept the old forms until April 2011 but it would be prudent to start using them as soon as possible.

Equality Act 2010

November 19th, 2010

All agents should be aware of the new Equality Act which is being introduced in phases with the first phase already having been introduced on 1st October this year. This applies to Great Britain but not Northern Ireland.

 Essentially the Act aims to bring all the existing discrimination laws and regulations under the one heading and the intention that the other laws such as those relating to sex, racial and disability discrimination will be repealed.

 The Equality Act introduces the concept of a ‘protected characteristic’ and the definition of discrimination is now standardised and defined as ‘less favourable treatment because of the protected characteristic’. These protected characteristics are age, disability, gender reassignment, race, religion or belief, sexual orientation, marriage and civil partnership, pregnancy and maternity.

 An important element of this legislation is that the concepts of discrimination by association (i.e. direct discrimination against someone because they associate with someone with a protected characteristic –for example  a carer) or discrimination by association (i.e. direct discrimination because it is thought someone has a protected characteristic – for example the belief that someone is gay).

 Agents need to be aware of this legislation on two levels. Firstly they need to be aware of the implications of this on their own employment and recruiting practices. Secondly they also need to be aware of the implications when dealing with applicants and tenants, and taking instructions from landlords and vendors.

Hazardous Chemicals (August 2010)

November 19th, 2010

 The fact that more products have ceased to be legal to sell or use in gardens (various products containing banned chemicals used for weed and garden pest control) means that agents should be even more careful about any products containing illegal products left in properties.

 These could be old packets or bottles of ‘bug’ killers left in the back of garden sheds but could also be household cleaning materials. (Are you aware for example that Jeyes fluid is only meant to be used outdoors?).

 A good rule of thumb should be that no chemicals of any sort are left in properties to be let. (and if you are removing them make sure they are disposed of safely and legally).

 Realistically however standard household cleaning products are often left under the kitchen sink. Make sure that your Inventory Provider is aware of the necessity of listing individually anything that may remotely be considered as a potential risk rather than as just ‘a collection of garden products’ or ‘a collection of cleaning materials’.

 If a landlord insists on leaving specific products for specific purposes (e.g a special cleaning product to be used on a particular surface in the property) full instructions should be given to  the tenants on its usage.

Water Bills (May 2010)

November 19th, 2010

Are you aware of the changes introduced regarding the payment of water bills in rented properties? Recent legislation (the Flood and Water Management Act 2010) says that if a water provider is not given the correct information about the occupier then the landlord becomes jointly and severally liable for the water bill.

 Although the agent is specifically not liable you could still find a landlord could pursue you if they are faced with a water bill in these circumstances and your Terms of Business stated that you would  take responsibility for  notifying service providers about the tenant’s details.

 So please make sure that not only do you do what you have agreed to do but also that  you have documentary evidence that you have correctly notified the utility companies – just in case the information gets lost in their systems.