Training & Services
MAKING A MANAGER
Dates: 5th July
Times: 9.30 – 4.30pm
As a spin off from our successful two day course we are offering an abridged one-day course for busy staff.
This course is aimed at potential managers, newly appointed managers or managers who wish to review and upgrade their skills.
The interactive day aims to deliver a diverse range of topics that will equip the complete manager to deal with the realities of running a department, branch or business.
The day will cover the following topics:
- The role of the manager – what does it mean in reality?
- The demographics of your business and the core principles – if you don't know what you want, no-one else will!
- Running a business meeting – planning is essential
- Delegation – the difference between delegation and task allocation; how to successfully delegate to the right person
- Staff motivation – a manager cannot achieve goals without the 'buy in' of the staff. How does this happen?
- Target setting – what are targets for? How to vary them with a changing market
- Redirecting staff behaviour – how to successfully tackle a staff member who is underperforming in output and/or attitude
Course Price £125.00 plus VAT per delegate