At GKJ Consultants Limited we are committed to protecting and preserving the privacy of our clients and customers when providing personal information as a result of visiting our website or communicating with us in any way.
The sources of Information that we collect
The personal information that we collect from you may come from a number of sources, including:
• Information that we collect from you directly when you contact our office
• Information you provide by filling the on-line enquiry or booking forms of our website
The type of Information that we collect from you
The personal information we collect from you will vary depending on how and why you contact us and which of our services you use. The personal information we collect might include your name, address, telephone address, email address, bank account details, your IP address, which pages you may have visited on our website and when you accessed them.
Reasons for holding your data
The law requires us to have a lawful basis for holding your personal data. We may hold your data for a number of reasons.
The lawful bases which we rely on to collect and hold your personal data are the following:
• In order for us fulfil any contract that we have with you
• In order for us to comply with any legal obligation on us
• In order for us to pursue our legitimate interests
• In addition there may be occasions when we hold data purely on the basis that you have consented to this.
We may also use the cookies to gather information about your general internet use to further assist us in developing or website. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive and then stored there and transferred to us where appropriate to help us to improve our website and the service that we provide to you.
All computers have the ability to decline cookies. You can easily decline or remove cookies from your computer using the settings within the Internet Options section in your computer control panel.
We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about which pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.
You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.com/intl/en_uk/analytics/privacyoverview.htmlCookies
a. We use Google Analytics to analyse the use of our website.
b. Our analytics service provider generates statistical and other information about website use by means of cookies.
c. The analytics cookies used by our website have the following names: [_ga, _gid, _gat, AMP_TOKEN, _gav_
d. The information generated relating to our website is used to create reports about the use of our website.
Use of Your Information
The information we collect may be used for some or all of the following
• To contact you by post, telephone or email
• To understand your needs and how they may be met
• To maintain our records in accordance with applicable legal and regulatory obligations
• To process financial transactions from or to you
• To provide you with information relating to our website, products or services that you request from us.
• To provide you with information on other products that we feel may be of interest to you.
• To meet our contractual obligations to you.
• To notify you about any changes to our website, including improvements, and service or product changes that may affect our website.
If you are an existing customer, we may contact you with information about goods and services similar to those that you have expressed an interest in previously.
If you are a new customer, we will only contact you when you have provided consent and only by those means you provided consent for.
Storing Your Personal Data and Security
We take all reasonable steps to ensure the security of your information. The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.
Disclosing Your Information
We will not sell or rent your information to third parties nor will we share your information with third parties for marketing purposes unless we have sought your consent beforehand.
Where applicable, we may also disclose your personal information to third parties:
• If you have asked us to do so
• When we are legally required to disclose your information
• To assist fraud reduction and minimise credit risks.
Third Party Links
You may find links to third party websites and social media (such as Linked In and Twitter) on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
The personal data we hold on you will be retained no longer than necessary. However when we have acted for you it may be necessary to retain information beyond our contractual relationship in order to satisfy the requirements of our insurers. Typically this could be for at least six years after we have ceased acting for you.
• You have the right to request a copy of the personal information we hold about you
• You may ask us to correct any personal information we hold about you that you believe to be incorrect
• You have the right to ask us to delete your information in certain circumstances
• You have the right to ask us to restrict how you use your personal information while waiting for us to investigate or deal with another request
• You have the right to withdraw your consent for the use of your data, when such data has previously been provided with your consent
We will endeavour to deal quickly and fully with any request you have made or issue you raise.
If you are dissatisfied with our efforts to do so you have the right to complain to the Information Commissioners Office which can be contacted at:
Telephone 0303 123 1113
Changes to our Privacy Notice
We keep this privacy notice under regular review and will update this website promptly with any changes.