Training & Services
DEPOSITS, DAMAGES & DISPUTES
Dates: 20th April, 13th July, 16th November
Times: 9.30 – 4.30pm
This course is aimed at all staff involved with the taking of and handling of Deposits as well as those who are involved in its return. It will concentrate particularly on how to try and avoid disputes over the return of the Deposit but also on how to deal with them if they happen.
The day will cover the following topics;
● What constitutes a Deposit and what it is held for
● Tenant Deposit protection: requirements of the law for protecting deposit
● Penalties for non-compliance and agents responsibilities
● Passing the deposit to the landlord
● The importance of the inventory process and the inventory documents
● The Inventory: timing, format, contents and detail
● The Check In: the importance of best practice
● The Check Out Procedures and the Check out Report
● Understanding and assessing Fair Wear and Tear and Damages
● The remedies for Damage; Betterment
● The required timescales and processes at the end of the tenancy
● Preparing a case for adjudication.
Course Price £125.00 plus VAT per delegate